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IDProjectCategoryView StatusDate SubmittedLast Update
0000625T99X171.00 SKB EagleSW Issuepublic2019-04-17 17:472019-04-29 15:51
Reporter(ALTech) Jewoo Lee Assigned To(ALTech) Jewoo Lee Due Date2019-04-19 18:34
PriorityimmediateSeveritys2-severeReproducibilityalways
Status closedResolutionfixed 
Fixed in Version20190422_r13 
Summary0000625: NUGU BT Speaker Re-connection Failure after AC Power Off/On
Description[SW Version]
V15.502.12

[Pre-condition]
RCU is paired with STB.
NUGU speaker is connected with STB via BT.

[Observed Symptom]
NUGU speaker doesn't try Re-connecting and tries Paring to STB when user command reconnecting to NUGU speaker after STB AC power Off/On.
But NUGU speaker looks paired in BT device list of Settings.

[Expected Result]
NUGU speaker should be re-connected to STB without re-pairing.
Steps To Reproduce1) Connect NUGU speaker to STB.
2) Check that TV sounds through NUGU speaker.
3) STB's AC power off and on.
4) Try to reconnect NUGU speaker to STB by speaking the voice command('블루투스 연결해줘!' means 'Connect bluetooth!') to NUGU speaker
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Users monitoring this issue

User List (ALTech) Eric Kim , (ALTech) Jewoo Lee , (ALTech) SY Yoon , (SW) Jacky Chiang

Activities

(ALTech) Jewoo Lee

2019-04-17 17:47

developer  

alog.txt (8,837,813 bytes)
btsnoop_hci.log (7,529 bytes)
screencap.png (35,998 bytes)   
screencap.png (35,998 bytes)   

(ALTech) Jewoo Lee

2019-04-18 14:19

developer   ~0002080

Hi Kerwin,
The same issue occurs on r12a. Please check the new logs.
alog_r12a.txt (7,733,353 bytes)
btsnoop_hci_r12a.log (7,399 bytes)

(ALTech) Eric Kim

2019-04-22 13:33

developer   ~0002111

Last edited: 2019-04-22 15:53

 Hi Kerwin,

Let's separate Jewoo's original issue and the status mismatch issue on NUGU speaker/Other BT devices.
I will open new Mantis ID for the status mismatch issue on NUGU speaker/Other BT devices.
You need to focus on Mantis-ID 625's original issue.

NUGU Speaker_disconnect.7z (682,358 bytes)

(SW) Kerwin Chen

2019-04-29 08:25

developer   ~0002236

Hi Jewoo,

Please help to update status of this issue.
I remember after writing BT MAC address of your board, this issue is not reproducible.
Thank you !

(ALTech) Eric Kim

2019-04-29 14:18

developer   ~0002254

Hi Kerwin,

Tried to reproduce this issue over 20 times with BT MAC + v15.502.15, but this issue has not been observed.
We will able to change this issue's state to the monitoring.

(ALTech) Jewoo Lee

2019-04-29 15:51

developer   ~0002269

There hasn't been reproduced after fixing.

Issue History

Date Modified Username Field Change
2019-04-17 17:47 (ALTech) Jewoo Lee New Issue
2019-04-17 17:47 (ALTech) Jewoo Lee Status new => assigned
2019-04-17 17:47 (ALTech) Jewoo Lee Assigned To => (SW) Kerwin Chen
2019-04-17 17:47 (ALTech) Jewoo Lee File Added: alog.txt
2019-04-17 17:47 (ALTech) Jewoo Lee File Added: btsnoop_hci.log
2019-04-17 17:47 (ALTech) Jewoo Lee File Added: screencap.png
2019-04-17 17:48 (ALTech) Jewoo Lee Issue Monitored: (ALTech) Eric Kim
2019-04-17 17:49 (ALTech) Jewoo Lee Description Updated
2019-04-17 17:49 (ALTech) Jewoo Lee Steps to Reproduce Updated
2019-04-18 14:19 (ALTech) Jewoo Lee File Added: alog_r12a.txt
2019-04-18 14:19 (ALTech) Jewoo Lee File Added: btsnoop_hci_r12a.log
2019-04-18 14:19 (ALTech) Jewoo Lee Note Added: 0002080
2019-04-22 13:14 (ALTech) Eric Kim Issue Monitored: (ALTech) SY Yoon
2019-04-22 13:14 (ALTech) Eric Kim Priority high => immediate
2019-04-22 13:14 (ALTech) Eric Kim Issue Monitored: (SW) Kerwin Chen
2019-04-22 13:14 (ALTech) Eric Kim Issue End Monitor: (SW) Kerwin Chen
2019-04-22 13:14 (ALTech) Eric Kim Issue Monitored: (SW) Jacky Chiang
2019-04-22 13:33 (ALTech) Eric Kim File Added: NUGU Speaker_disconnect.7z
2019-04-22 13:33 (ALTech) Eric Kim Note Added: 0002111
2019-04-22 15:08 (ALTech) Eric Kim Note Edited: 0002111
2019-04-22 15:16 (ALTech) Eric Kim Note Edited: 0002111
2019-04-22 15:28 (ALTech) Eric Kim Note Edited: 0002111
2019-04-22 15:53 (ALTech) Eric Kim Note Edited: 0002111
2019-04-24 13:40 (SW) Kerwin Chen Assigned To (SW) Kerwin Chen => (SW) Jim Chen
2019-04-29 08:25 (SW) Kerwin Chen Note Added: 0002236
2019-04-29 14:18 (ALTech) Eric Kim Note Added: 0002254
2019-04-29 14:34 (SW) Kerwin Chen Assigned To (SW) Jim Chen => (ALTech) Jewoo Lee
2019-04-29 15:44 (ALTech) Jewoo Lee Issue Monitored: (ALTech) Jewoo Lee
2019-04-29 15:51 (ALTech) Jewoo Lee Status assigned => closed
2019-04-29 15:51 (ALTech) Jewoo Lee Resolution open => fixed
2019-04-29 15:51 (ALTech) Jewoo Lee Fixed in Version => 20190422_r13
2019-04-29 15:51 (ALTech) Jewoo Lee Note Added: 0002269